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Heidi Born-Smith

Office Manager

Heidi has an extensive background in office, executive management, business owner and GM, and marketing along the way as well.  She attended Mid-State Technical College for Business Administration and Eastern Airlines School of Travel.  Heidi is the friendly voice that will most likely greet you when you call the office.

She brings with her an extensive background in daily operations and customer service from corporate environments as well as health care.  She is excited to bring these experiences and enthusiasm to the Herman-Taylor Funeral Home team.

Outside of the office Heidi is involved in several organizations.  She has had several articles published in various publications both nationally and internationally.  Heide lives outside of Wisconsin Rapids with her husband Eric on a small hobby farm and raises Friesian horses which are native to the Netherlands.  She and Eric compete in carriage driving throughout the Midwest.

Heidi is also passionate about her long-haired Dachshunds Oskar, Ellie, and Luca.  When they aren’t involved in something related to animals, Heidi and Eric enjoy traveling to all parts of the world.  They are the proud parents of two grown children Ashley and Christopher.

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